Intelligent support Solutions
Next-Gen BPO Solutions
for Customer Services
Redefining customer service by transforming challenges
into opportunities with innovation, agility, and smarter outsourcing.
From startups to enterprises
Trusted by Industry Leaders
Turning Vision Into Impact
Abacus Success Stories: Real
Impact in Action
Learn how businesses use Abacus solutions to attain real-world outcomes, driving innovation and prominent growth.
Case Study
Scaling E-commerce Success:
Customer Satisfaction Across Multiple
Brands.
Abacus partnered with a multi-store ecommerce client to optimize CX across diverse platforms. Using data-driven insights, omnichannel integration, and cross-training, Abacus BPO improved... Read More
Case Study
Reinventing Customer Support for
One of the leading UAE-Based
Ride-Hailing Platforms.
Through collaboration with a leading Middle East ride-hailing platforms, Abacus improved CX and operational efficiency by streamlining support processes. By optimizing first contact... Read More
Case Study
A Telecom Turnaround: How Abacus
Enhanced NPS & Operational
Efficiency.
A telecom giant with significant CX bottlenecks turned to Abacus Outsourcing for solutions. Abacus implemented process upgrades, automation, and agent empowerment strategies... Read More
Driving Business Excellence
Transforming Businesses Through
Strategic Outsourcing
Voice Solutions
Our advanced technology and skilled professionals deliver faster resolutions, enhanced engagement, and exceptional service experiences.
VNon-Voice Solutions
Our advanced technology and skilled professionals deliver faster resolutions, enhanced engagement, and exceptional service experiences.
Inbound Contact Center
Our advanced technology and skilled professionals deliver faster resolutions, enhanced engagement, and exceptional service experiences.
Outbound Contact Center
Our advanced technology and skilled professionals deliver faster resolutions, enhanced engagement, and exceptional service experiences.
Unlock Insights with Powerful Survey Solutions
Turn feedback into actionable strategies with reliable, scalable, and customizable survey solutions tailored to your business needs.
Customers Come First For
Us, Success Just Follows
Customer experience is our compass, guiding us towards success. We thrive by delivering exceptional moments that leave a lasting impression. Every interaction is an opportunity to build trust and foster meaningful connections.
Customer experience is our compass, guiding us towards success. We thrive by delivering exceptional moments that leave a lasting impression. Every interaction is an opportunity to build trust and foster meaningful connections.
Customer experience is our compass, guiding us towards success. We thrive by delivering exceptional moments that leave a lasting impression. Every interaction is an opportunity to build trust and foster meaningful connections.
Customer experience is our compass, guiding us towards success. We thrive by delivering exceptional moments that leave a lasting impression. Every interaction is an opportunity to build trust and foster meaningful connections.
What Make Us Different?
State-of-the-Art Facilities
Our advanced infrastructure and modern technology ensure seamless operations, delivering reliability, scalability, and top-tier business performance.
Advanced Security Protocols
We adhere to strict data security protocols and global compliance standards, ensuring your sensitive business information is always protected.
Tailored Solutions
Our customized BPO services are designed to align with your unique business goals, optimize workflows, and deliver measurable results.
Innovative Tools and Platforms
We empower your business with latest technologies through our advanced tools, featuring AI-powered analytics and flawless multi-channel integration.
24/7 Customer Support
We provide round-the-clock support with highly skilled teams to ensure your customers receive prompt, efficient, and seamless assistance.
Expert Team
Backed by years of experience and expertise, our team of professionals delivers quality solutions, ensuring accuracy, efficiency, and client satisfaction.
All-in-One Business Solutions
Comprehensive Support Across Every
Business Touchpoint
With Abacus Outsourcing, every interaction becomes a strategic advantage, driving unparalleled efficiency and success.
Voice Solutions
Our advanced technology and skilled professionals deliver faster resolutions, enhanced engagement, and exceptional service experiences.
VNon-Voice Solutions
Our advanced technology and skilled professionals deliver faster resolutions, enhanced engagement, and exceptional service experiences.
Inbound Contact Center
Our advanced technology and skilled professionals deliver faster resolutions, enhanced engagement, and exceptional service experiences.
Outbound Contact Center
Our advanced technology and skilled professionals deliver faster resolutions, enhanced engagement, and exceptional service experiences.
Voice Solutions
Enable seamless customer interactions with integrated voice support services that ensure clear, efficient, and reliable communication. Our advanced technology and skilled professionals deliver faster resolutions, enhanced engagement, and exceptional service experiences.
Versatile BPO Services
Across All Industries
Telecom
Banking
Ride Hailing
Health Care
Retail
Energy
Logistics
Construction
Real Estate
Consumer Goods
Fintech
Energy
From startups to enterprises
Here’s What Our Happy Customers
Say About Us
As a startup, partnering with Abacus Consulting has helped us create a sustainable customer support infrastructure, thanks to their efficient team and superior experience.
Sabeeh Rehman
Head of Marketplace & Customer Experience - Truck it in
As a startup, partnering with Abacus Consulting has helped us create a sustainable customer support infrastructure, thanks to their efficient team and superior experience.
Sabeeh Rehman
Head of Marketplace & Customer Experience - Truck it in
As a startup, partnering with Abacus Consulting has helped us create a sustainable customer support infrastructure, thanks to their efficient team and superior experience.
Sabeeh Rehman
Head of Marketplace & Customer Experience - Truck it in
Transforming Businesses Through Strategic Outsourcing
For over 16 years, Abacus has been delivering exceptional Business Process Outsourcing (BPO) Services.
Since 2008, we’ve evolved into a tech-savvy contact center service provider, enhancing efficiency, customer loyalty, and brand value. Our mission is to empower businesses with tailored BPO services that drive growth.
Abacus Outsourcing
State of the Art Facilities
At Abacus Outsourcing, we take pride in offering world-class facilities designed to enhance productivity and ensure seamless operations.
Our modern, fully equipped centers are built to handle the diverse needs of your business, with cutting-edge technology and a workforce that’s trained for excellence.
Let Us Drive Your
Business Forward
Unlock the potential of your business with Abacus Outsourcing. Our customize solutions have empowered companies and helped organizations streamline operations and achieve remarkable growth.
Data Security & Privacy
